When the item arrives to you in a damaged condition, you can then return the item to us in the same condition it was received in and with the same original packaging and contact customer service, they will solve the problem and return the amount in the event that the damage to the product is confirmed.
First of all, we apologize for the unintended error. In this case, you can return the item in the same condition and packaging that you received it and send it to us. Once we receive the good, we will promptly begin the process of returning all the monies you have paid.
Of course, you can return that good that you no longer want to acquire. We understand the right of the buyer to obtain exactly what he wants from the goods he wants in addition to his right to change his mind regarding his purchase of a commodity.
In this case, all you have to do is contact us to cancel your order and we will return your full money to you in the event that you have received the item, then you will be able to return it within 15 days from the date you received it provided that the item is returned in the same condition that you received it with its packaging
In any case, you can call the Customer Service Center in Razzaj (920012909) or visit the Contact Us page on the site for more information.
Under normal circumstances, the shipping broker will contact you within three to five business days from the date you request the return of the item, but sometimes, it may take up to two weeks for the shipping service provider to receive the item from you ..
In the event of some circumstances that prevented you from returning the item within 15 days from the date of receipt, please contact the customer service team at Razakh 920012909, or send a complaint through the Contact Us page on the site. All complaints submitted in this case are studied independently. In general, all goods that are approved for return must be subject to the provisions and laws of consumer protection.
Refund is made very quickly and smoothly after the item is received. If you have paid for the item through one of the various electronic means (such as credit cards, etc.) or cash, then the sums paid will be returned directly to your card. The period of receiving money varies from person to person depending on the requirements of the bank you are dealing with, sometimes it takes a month for you to get your money back.
Refund is made very quickly and smoothly after the item is received. If you paid the price of the commodity in cash when you received it, the amount paid will be transferred to a balance that will be added to your account in a spray. In this case, you will easily be able to either use this balance to purchase another commodity, or transfer it to your bank account. For your safety purposes, you must make sure that your bank account is the same as the bank account on your profile.
If the total amount of your new purchase, including shipping charges, is less than or equal to the balance available in your Atomizer portfolio, the system will inform you that there is sufficient balance in your Atomizer portfolio. You will then need to click “Confirm Order” and the new purchase amount will be deducted from the available balance in your Atomizer wallet.
If the total amount of your new purchase, including shipping charges, is more than the balance available in your atomizer wallet, then you will need to choose the online payment method (Visa and Range) to pay the difference, to complete the purchase. The system will then deduct the available amount from your atomizer wallet balance and the remaining balance will be calculated to calculate the payment method you have chosen on the Internet (you cannot pay the difference of the amount via the cash on delivery option). If you choose the “pay on delivery” payment method, you will need to pay the full amount for the courier, no amount will be deducted from your atomizer balance.
A spray that enables you to get your full refund back if the item is completely covered in terms of the cards on it only. In case you lose this packaging, please contact our customer service team on (9200920 902)
Until now, the return of goods is only made with the receipt of a spray of returned goods through one of its approved shipping service providers. The service provider representative will contact you to make an appointment to receive the item that you wish to return within three to five business days of your request to return the item.